# Diktat AI - AI-Powered Transcription Service

> Sprache in Text – fix, präzise und datenschutz-first. Einfach zu bedienen und made for professionals.

## Overview

Diktat AI is a German-based AI transcription service that converts spoken words from meetings, interviews, lectures, and notes into accurate text. The platform prioritizes data security with GDPR-compliant processing and EU-based data storage.

**Website**: https://diktat.ai
**Primary Languages**: German (DE), English (EN)
**Base URL**: https://diktat.ai
**Contact**: support@diktat.ai

## Target Users

- **Business Professionals & Leaders**: Document meetings, ideas, and notes efficiently
- **Lawyers & Attorneys**: GDPR-compliant recording of client meetings and dictations
- **Journalists & Editors**: Transcribe interviews, press conferences, and research recordings
- **Consultants & Coaches**: Document customer meetings and sessions
- **Content Creators**: Generate show notes, subtitles, and blog article content
- **Students & Academics**: Transcribe lectures, seminars, theses, and research
- **Regulated Industries**: Healthcare, finance, legal, critical infrastructure with strict compliance needs

## Core Features

### Transcription Capabilities
- **Audio & Video Upload**: Supports MP3, WAV, MP4, M4A, AAC, OGG, OPUS, WebM, FLAC, MOV formats
- **Language Support**: German (DE) and English (EN)
- **Speaker Diarization**: Automatic speaker identification and separation (Pro feature)
- **High Accuracy**: 95% transcription accuracy using state-of-the-art AI models
- **Batch Processing**: Pro users can upload multiple files simultaneously
- **Smart Processing**: Context-aware transcription with domain options (legal, journalism, academic, medical, business, police)

### Advanced Features (Pro & Business)
- **Magic Transcript**: AI-powered transcript enhancement and formatting
- **Interview Transcript**: Specialized formatting for interviews with speaker identification
- **Timestamped Transcripts**: Time-coded transcription for easy audio reference
- **Multiple View Modes**:
  - Processed View: Clean, formatted transcription
  - Raw View: Original transcription output
  - Timestamps View: Time-coded segments

### Project Management
- **Project Organization**: All transcriptions organized in a central dashboard
- **Project Modes**:
  - Single Project Mode: Multiple files combined into one project
  - File Per Project Mode: Each file becomes a separate project
- **Project Metadata**: Duration tracking, creation dates, status monitoring
- **Export Options**: Download transcripts in various formats

## Pricing & Plans

### Free Plan (€0/month)
- Up to 60 minutes of audio per month (approximately 30 A4 pages of text)
- Reliable transcription
- Easy handling
- Basic email support
- No credit card required

### Pro Plan (€14.00/month - Pioneer Offer)
- Regular price: €24.90/month (44% savings)
- **7-day free trial available**
- Unlimited transcription minutes*
- Maximum accuracy with best AI
- Priority processing
- Speaker diarization (identify speakers)
- Premium email support
- API access for integration
- Multiple file upload
- Magic Transcript feature
- Interview Transcript feature

### Business Suite (Custom Pricing)
- All Pro Plan features plus:
- **On-Premise or Private Cloud Deployment**: Full data sovereignty
- **SSO Integration**: Azure AD, Okta, Ping Identity, SAML 2.0
- **Complete Data Control**: Store data at your location
- **Extended API**: Deep system integration with CRM, DMS, ERP systems
- **Custom Compliance**: Individual adaptation to compliance & security requirements
- **Dedicated Support**: Account management and priority assistance
- **Optional AI Customization**: Train models on company-specific data for specialized terminology
- **Identity Management**: Central user administration

*Fair-Use-Policy may apply

## User Journey

### 1. Registration & Onboarding
- Navigate to `/auth/register`
- Create account with email
- Email confirmation at `/auth/confirm`
- Optional onboarding process

### 2. Dashboard Access
- Main app dashboard at `/app`
- Upload area prominently displayed
- Project list with status indicators
- Empty state with helpful guidance arrows

### 3. File Upload Process
- Drag-and-drop or click to upload audio/video files
- Multiple file upload (Pro users)
- Select language (DE/EN)
- Optional: Choose context domain
- Optional: Enable speaker diarization (Pro)
- Submit for processing

### 4. Processing Status
- Real-time status updates
- States: uploading → processing → transcribing → completed
- Duration and progress tracking

### 5. View Transcription
- Navigate to project detail page `/app/f/[id]`
- View options:
  - **Processed**: Clean, formatted text
  - **Raw**: Original output (if LLM processed)
  - **Timestamps**: Time-coded segments
- Project information: duration, creation date
- Access to Magic Transcript and Interview Transcript features (Pro)

### 6. Download & Export
- Download transcripts in various formats
- Export for further processing
- Integration via API (Pro/Business)

## Key Pages & Routes

### Public Pages
- `/` - Homepage with feature overview
- `/preise` (DE) / `/pricing` (EN) - Pricing plans
- `/ki-transkription-wie-es-funktioniert` (DE) / `/ai-transcription-how-it-works` (EN) - How it works
- `/business-suite` - Enterprise solution information
- `/datensicherheit-ki-spracherkennung` (DE) / `/privacy-and-data-safety-ai-speech-recognition` (EN) - Data safety
- `/kontakt` (DE) / `/contact` (EN) - Contact page
- `/hilfe` (DE) / `/help` (EN) - Help center

### Authentication Pages
- `/auth/login` - User login
- `/auth/register` - New user registration
- `/auth/confirm` - Email confirmation
- `/auth/subscribe` - Pro plan subscription
- `/auth/reset-password` - Password reset

### App Pages (Protected)
- `/app` - Main dashboard
- `/app/f/[id]` - Project detail view
- `/app/profile` - User profile settings
- `/app/hilfe` - In-app help
- `/app/telegram` - Telegram integration
- `/app/mailservice` - Email service configuration

### Legal Pages
- `/impressum` (DE) / `/imprint` (EN) - Imprint
- `/datenschutz` (DE) / `/privacy` (EN) - Privacy policy
- `/nutzungsbedingungen` (DE) / `/terms` (EN) - Terms of service

### Key Features
- **Real-time Updates**: Live status tracking
- **Secure Upload**: Pre-signed URLs for direct R2 upload
- **GDPR Compliance**: EU-based data storage
- **API Access**: RESTful API for integrations

## Data Security & Compliance

### GDPR Compliance
- EU-based data storage
- Right to data access
- Right to deletion
- Data encryption at rest and in transit
- Privacy-first architecture

### Security Features
- End-to-end encryption
- Secure file upload via pre-signed URLs
- Authentication via Supabase
- Session management
- Role-based access control

### Business Suite Security
- On-premise deployment option
- Private cloud hosting
- Custom data retention policies
- Audit logging
- SSO integration (Azure AD, Okta)
- SAML 2.0 support

## Use Cases by Industry

### Legal Sector
- Client meeting documentation
- Court hearing transcripts
- Legal dictation conversion
- Case note documentation
- Deposition transcription

### Healthcare
- Medical consultation notes
- Patient interview documentation
- Research interview transcription
- Medical conference recordings
- Telehealth session documentation

### Media & Journalism
- Interview transcription
- Press conference documentation
- Podcast show notes
- Research material transcription
- Documentary footage logging

### Education & Research
- Lecture transcription
- Research interview documentation
- Focus group analysis
- Thesis research material
- Academic conference recordings

### Business & Corporate
- Meeting minutes
- Stakeholder interviews
- Training session documentation
- Executive presentations
- Sales call transcription
- Customer feedback sessions

### Regulated Industries
- Compliance documentation
- Audit trail creation
- Regulatory meeting records
- Quality assurance documentation
- Incident report transcription

## Integration Capabilities (Business Suite)

### Identity Management
- Microsoft Azure AD
- Okta
- Ping Identity
- Any SAML 2.0-based system

### System Integration via API
- CRM systems (Salesforce, HubSpot, Microsoft Dynamics)
- Document Management Systems (DMS)
- ERP systems (SAP, Oracle)
- Custom in-house applications
- Workflow automation tools

### Data Flow
1. Upload audio/video via API
2. Receive webhook notification on completion
3. Retrieve transcript via API
4. Automatic integration into target systems

## Quality & Performance

### Transcription Quality
- 95% accuracy rate
- Context-aware processing
- Domain-specific optimization
- Continuous model improvement

### Performance Metrics
- Fast processing times
- Priority queue for Pro users
- Scalable infrastructure
- High availability (99.9% uptime)

### Supported Formats
**Audio**: MP3, WAV, M4A, AAC, OGG, OPUS, FLAC
**Video**: MP4, WebM, MOV

## Support & Resources

### Free Users
- Email support: support@diktat.ai
- Help documentation: /hilfe
- FAQ section
- Response time: 24-48 hours

### Pro Users
- Premium email support
- Priority response (12-24 hours)
- API documentation access
- Integration guidance

### Business Users
- Dedicated account manager
- Phone support
- Custom SLA agreements
- On-site training available
- Technical integration support

## Special Features

### Telegram Integration
- Connect Diktat AI to Telegram
- Send audio files via Telegram bot
- Receive transcripts directly in Telegram
- Status notifications

### Email Service
- Email audio files for transcription
- Receive transcripts via email
- Automated workflow integration

### Review System
- User feedback collection
- Trustpilot integration
- Quality assurance
- Continuous improvement feedback loop

## Compliance Standards

- **GDPR**: Full compliance with EU data protection regulation
- **ISO 27001**: Information security management (Business Suite)
- **EU AI Act**: Compliant with upcoming EU AI legislation
- **Industry-specific**: Healthcare (HIPAA equivalent), Financial (SOX), Legal (attorney-client privilege)

## Geographical Focus

**Primary Markets**: Germany, Austria, Switzerland, European Union
**Language Support**: German and English
**Data Centers**: European Union only
**Legal Jurisdiction**: German law

## Competitive Advantages

1. **Privacy-First**: EU-based, GDPR-compliant from the ground up
2. **German Market Expertise**: Optimized for German language and business practices
3. **Flexible Deployment**: Cloud, on-premise, or hybrid options
4. **Enterprise-Ready**: SSO, API, and compliance features
5. **Specialized AI**: Context-aware, domain-specific models
6. **Transparent Pricing**: Clear, predictable costs with early-bird special

## Common Questions

**Q: How accurate is the transcription?**
A: 95% accuracy on average, with higher accuracy for clear audio and Pro features enabled.

**Q: How long does processing take?**
A: Typically 5-10 minutes for a 1-hour audio file. Pro users get priority processing.

**Q: Is my data secure?**
A: Yes, all data is encrypted, stored in EU data centers, and GDPR-compliant.

**Q: Can I try before I buy?**
A: Yes, free plan offers 60 minutes/month, and Pro plan has a 7-day free trial.

**Q: Do you offer API access?**
A: Yes, API access is included in Pro and Business plans.

**Q: Can you deploy on-premise?**
A: Yes, available with Business Suite for complete data sovereignty.

**Q: Which languages are supported?**
A: Currently German and English, with more languages planned.

**Q: What file formats do you accept?**
A: Audio (MP3, WAV, M4A, AAC, OGG, OPUS, FLAC) and Video (MP4, WebM, MOV).

## Changelog & Roadmap

### Recent Features
- Speaker diarization for Pro users
- Magic Transcript AI enhancement
- Interview transcript formatting
- Telegram integration
- Batch upload for Pro users

### Upcoming Features
- Additional language support
- Mobile apps (iOS/Android)
- Real-time transcription
- Advanced analytics dashboard
- Team collaboration features
- Custom vocabulary management

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*Last Updated: October 2025*
*For the most current information, visit: https://diktat.ai*